Privacy policy.

Privacy Policy

Effective Date: August 27, 2026

ABI Systems, LLC (“ABI Systems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request services, communicate with us, or receive text messages from us.

Business Information

ABI Systems, LLC
47 N Double Springs Rd., Farmington, AR 72730
Northwest Arkansas
Phone: 479-305-0270
Email: abi.systems@yahoo.com
Website: abisystems.com

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name

  • Service address and billing address

  • Phone number

  • Email address

  • Information about your property or requested services

  • Appointment and service history

  • Estimates, invoices, payments, and account information

  • Messages, photographs, or other information you send to us

  • Communication and text-message preferences

We may also collect limited technical information when you visit our website, such as your device type, browser type, IP address, and general website activity.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests

  • Schedule, confirm, and manage appointments

  • Prepare and deliver estimates

  • Provide irrigation, drainage, landscaping, lighting, hardscaping, and other requested services

  • Send appointment reminders and arrival notifications

  • Provide project, scheduling, and service updates

  • Send invoices, payment reminders, receipts, and account information

  • Respond to questions and provide customer support

  • Maintain service records and manage customer accounts

  • Send seasonal service reminders or promotional messages when permitted

  • Improve our services, website, and customer experience

  • Meet legal, regulatory, insurance, and business requirements

Text Messaging and Dedicated Phone Number

If you provide your mobile phone number and consent to receive text messages, ABI Systems may send messages related to your account or requested services. These messages may include:

  • Appointment confirmations and reminders

  • Technician arrival notifications

  • Scheduling and rescheduling messages

  • Service and project updates

  • Estimate and invoice notifications

  • Payment reminders

  • Responses to customer questions

  • Seasonal service reminders

  • Occasional promotional messages when you have agreed to receive them

Message frequency varies based on your service activity and communication with ABI Systems. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services.

You may opt out of text messages at any time by replying STOP. After opting out, you may receive a final message confirming your request. To receive assistance, reply HELP or contact ABI Systems at 479-305-0270 or abi.systems@yahoo.com.

Opting out of text messages does not prevent us from contacting you through other methods when necessary to provide requested services or manage your account.

Mobile information, text-message consent, and opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver text messages, such as our customer-management and communications platform, solely for providing services on our behalf.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business, including:

  • Customer-management and scheduling platforms, including Jobber

  • Text-messaging and communications providers

  • Payment processors

  • Website hosting and technology providers

  • Insurance providers, accountants, attorneys, and other professional advisors

  • Subcontractors or service partners when necessary to complete requested work

These parties may receive only the information reasonably necessary to perform services for us and are expected to protect that information.

We may also disclose information when required by law, court order, regulatory requirement, or when reasonably necessary to protect our business, customers, employees, property, or legal rights.

Payment Information

Payments may be processed through third-party payment processors. ABI Systems does not necessarily receive or retain complete debit card, credit card, or bank account information. Payment processing is subject to the privacy and security practices of the applicable payment provider.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. These measures may include secure business systems, password-protected accounts, restricted access, and limiting information access to employees and service providers who need it for legitimate business purposes.

No electronic storage or transmission system can be guaranteed to be completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and service records, resolve disputes, enforce agreements, and meet legal, tax, accounting, insurance, or regulatory obligations.

Your Choices and Rights

You may contact us to:

  • Review or update your contact information

  • Correct inaccurate information

  • Request deletion of certain personal information

  • Change your communication preferences

  • Withdraw consent for promotional communications

  • Ask questions about how your information is used

Some information may need to be retained when required for legal, accounting, warranty, insurance, fraud-prevention, or legitimate business purposes.

To submit a request, contact us at abi.systems@yahoo.com or 479-305-0270. We may need to verify your identity before completing certain requests.

Cookies and Website Technology

Our website and service providers may use cookies or similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing effectiveness. You may adjust your browser settings to limit or block cookies, although some website features may not function properly as a result.

Third-Party Websites and Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and ABI Systems is not responsible for the content, security, or privacy practices of third parties.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or ABI Systems’ handling of your information, contact:

ABI Systems, LLC
47 N Double Springs Rd., Farmington, AR 72730
Phone: 479-305-0270
Email: abi.systems@yahoo.com
Website: abisystems.com